Customer Success

Case Studies and Customer Success

How Canidium Empowered Tierpoint

How Canidium Empowered Tierpoint

"From my perspective, it's been one of the best partnerships I've ever had.

"Beth Petti, VP-Enterprise PMO Tierpoint

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CPQ System Sees Blistering 5x Performance Boost

CPQ System Sees Blistering 5x Performance Boost

Slow CPQ processes not only hamper efficiency but can also significantly impact customer satisfaction and sales cycle times. Recognizing these challenges, our client approached Canidium, seeking to enhance their CPQ system's performance.

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National Dealership, Canidium, and SAP: A Transformation

National Dealership, Canidium, and SAP: A Transformation

"The Key differentiators that separated them from other implementors was the depth and talent of their team members and the willingness to adapt."

Director, Corporate and Dealer Solutions

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More than 9,000 associates strong, Health First is Central Florida’s only fully integrated delivery network (IDN). Brokers and agents play a key part in selling the right insurance options to customers.

However, Health First’s sales efforts were hindered by an unstable and hard-to-navigate compensation system. This meant brokers and agents increasingly recommended other providers to customers because they featured more user-friendly features and interfaces.

Health First’s sales performance management (SPM) software and sales processes prevented team agents from operating effectively. The tech was clunky and demotivating.

Canidium partnered with Health First to implement SAP Sales Cloud and ICM, delivering an automated solution reps now rave about.

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SAP Incentive Management: 3 Case Studies

SAP Incentive Management: 3 Case Studies

Maui Jim, Heartland Dental, and Panasonic

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Achieve, Canidium, and Xactly: A Transformation

Achieve, Canidium, and Xactly: A Transformation

How to improve a 10-year old commission system run by one person.

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Addison Group's Transformation with Canidium and Xactly

Addison Group's Transformation with Canidium and Xactly

90% Reduction in Processing Time
600+Commission emails Eliminated
80+ User Additions Without Additional Administrative Burden

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Maui Jim

Maui Jim Finds Better Way to Motivate Sales Reps With SAP Commissions

Maui Jim is a global eyewear brand founded on the beaches of Maui.

Like many companies, however, they had legacy infrastructure that met their requirements at one point, but now hampered their sales performance.

Their tech and sales operations didn’t have the flexibility to suit sales reps’ needs.

As an implementation partner, Canidium helped Maui Jim adopt SAP Commissions, enabling sales leaders to easily access dashboards and, reports, with a visibility, and transparency previously not available.

This enhanced tracking in a way that reps find incredibly motivating. And Maui Jim has increased sales significantly since.

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One of the world’s largest professional recruiting, consulting, and staffing firms partnered with Canidium to implement Xactly’s SPM solution, including Xactly Incent and Connect.

Despite the recruiting firm’s exceptional service delivery being the primary driver of success with clients and candidates, its reliance on manual sales compensation was limiting its ability to deliver equivalent support to the company’s own sales team.

By adopting Canidium’s strategic solutions, the recruiting firm experienced a 90 percent reduction in processing time, centralized their reporting and processing functionalities, and eliminated the need for over 600 weekly commission report emails.

These enhancements significantly boosted the company’s operational efficiency, laying a strong foundation for sustained growth.

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Case Studies and Customer Success

CPQ Case Studies

Health First Streamlines Sales Performance With SAP ICM

More than 9,000 associates strong, Health First is Central Florida’s only fully integrated delivery network (IDN). Brokers and agents play a key part in selling the right insurance options to customers.

Sales Performance Management Case Studies

Maui Jim Finds Better Way to Motivate Sales Reps With SAP Commissions

A Recruiting Firm, Canidium, and Xactly Incent and Connect

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