As a leading construction supply distributor, White Cap manages approximately 4.5 million products and supports a sales force of 1,400 commission payees. Modernizing pricing and incentive compensation at this scale required more than a simple system upgrade — it demanded a complete performance overhaul.
For years, White Cap’s pricing engine struggled under the weight of massive data volumes. Pricing calculations took anywhere from 8 to 24 hours to complete, making dynamic pricing impossible. At the same time, the organization was attempting to implement Pricefx and SAP Commissions in parallel, while also introducing Alteryx into the ecosystem.
The challenge wasn’t just technical. Data was spread across multiple systems, including Oracle EBS. Legacy pricing logic lived inside complex Excel comparisons. And the client entered the engagement with deep skepticism toward external partners, replacing underperforming resources immediately.
The situation required both technical precision and trust-building.
That’s when Canidium stepped in.
Initially engaged to stabilize pricing and commission operations, the team quickly identified that the core issue wasn’t just tooling — it was architecture. Two years’ worth of stacked, unstructured code had created a fragile environment that simply could not scale.
To resolve this, the team executed a compressed three-week refactoring effort, rebuilding major components of the pricing engine to process 4.5 million products efficiently. For commissions, they validated sales data down to the invoice line level against legacy Oracle reporting and OBIEE outputs, proving full transactional accuracy.
Rather than relying on manual troubleshooting, the team developed scripted data diagnostics to isolate incompatibilities line-by-line, accelerating cleanup and creating long-term stability. Through intensive “marathon” working sessions, they collaborated side-by-side with the client to rebuild both system performance and confidence.
The results were transformational. Pricing calculation time dropped from as much as 24 hours to approximately 1.5 hours — a 90% performance improvement — enabling daily pricing runs at full scale. Data integrations stabilized, and the relationship evolved from skepticism to trusted partnership.
By restructuring core architecture, validating data integrity, and restoring performance, White Cap transformed its pricing and commission systems into a scalable engine capable of supporting continued growth.
FAQ: White Cap, Canidium, Pricefx & SAP Commissions — Rebuilding Pricing at Scale
1. Who is White Cap and why did they partner with Canidium?
White Cap is a leading construction supply distributor managing ~4.5 million products and 1,400 commission payees. They partnered with Canidium to stabilize and scale their pricing and commission infrastructure.
2. What challenges was White Cap facing?
- 8–24 hour pricing calculation times
- Massive product and sales data volumes
- Parallel implementation of pricing and commission systems
- Skepticism toward external partners
- Legacy Excel-driven pricing logic
3. What technical barriers existed?
- Severe data incompatibilities across systems
- Unstructured, stacked code not built for scale
- Undefined pricing logic discovered mid-build
- Invoice-level validation required against legacy Oracle reporting
4. How did Canidium partner with White Cap?
- Refactored two years of configuration in a compressed timeline
- Built scripted diagnostics for data cleanup
- Conducted parallel benchmarking against legacy OBIEE reports
- Worked in intensive collaborative sessions to rebuild trust
5. What solutions were implemented and what was the impact?
- Complete pricing engine refactor for scalability
- Automated data validation processes
- Commission validation at invoice-line level
- Stabilized integrations across pricing and incentive systems
6. What measurable results were achieved?
- 90% reduction in pricing runtime (24 hours → ~1.5 hours)
- Daily pricing capability restored
- Data issues stabilized permanently
- Relationship transformed into long-term strategic partnership
7. What technologies were used?
- Pricefx
- SAP Commissions
- Oracle EBS
- OBIEE
8. What role did partnership play in success?
Trust was rebuilt through transparency, side-by-side collaboration, and proof-based validation. Technical recovery and relationship recovery happened in parallel.
9. What lasting impact did this project have?
White Cap gained a scalable pricing and commission foundation capable of supporting enterprise growth and daily dynamic pricing operations.
10. Why should enterprises choose Canidium for pricing and compensation transformation?
- Deep expertise in Pricefx and SAP ecosystems
- Proven ability to refactor and stabilize complex environments
- Experience handling massive data scale
- Partnership approach focused on long-term operational success
