As a global leader in electronics with headquarters in Japan, the U.S., and Europe, Panasonic Holdings Corporation operates across diverse segments: Lifestyle, Automotive, Connect, Industry, and Energy. Managing sales incentives at this scale is no small task.
Previously, Panasonic relied on Excel spreadsheets and email to calculate commissions and handle disputes. This manual approach consumed time, introduced errors, and created inefficiencies in dispute management.
Global electronics leader—managing commissions in Excel and disputes through email.
Panasonic needed a solution that could automate incentive compensation, reduce manual effort, and bring transparency to sales reporting. That’s when they chose SAP SuccessFactors Incentive Management, with Canidium as their implementation partner.
“We can now pay incentive compensation accurately, on time, every time—and with full transparency into the process.”
The results were immediate. Incentive compensation became accurate, timely, and transparent. Advanced workflows created structure around MBO components, while dashboards gave sales reps and managers better visibility. Most notably, the implementation was completed on a compressed timeline—delivering rapid value while still meeting every business objective.
By moving away from fragmented spreadsheets to an automated platform, Panasonic built a scalable, future-proof foundation for sales performance management.
FAQ: Panasonic, Canidium, and SAP SuccessFactors Incentive Management
1. Who is Panasonic and why did they need Canidium’s support?
Panasonic Holdings Corporation is a multinational electronics company with operations across Lifestyle, Automotive, Connect, Industry, and Energy. Their sales incentive processes were managed in Excel and email, creating inefficiencies, errors, and dispute management challenges.
2. What were the biggest challenges Panasonic faced?
- Manual commission calculations in Excel.
- Dispute resolution handled through email.
- Significant time spent managing errors and exceptions.
- Lack of transparency into commission reporting.
3. Why SAP SuccessFactors Incentive Management?
- Automated processes reduce human error and incidental loss.
- Centralized incentive management aligned with organizational direction.
- Transparency through dashboards and reporting.
- Advanced workflow capabilities for MBO management.
4. How did Canidium partner with Panasonic?
- Delivered an end-to-end implementation on a shortened timeline.
- Collaborated closely with Panasonic’s internal resources to minimize delays.
- Adapted flexibly to changing requirements during the project.
- Partnered with SAP AE and support teams to resolve blockers quickly.
5. What solutions were implemented and what was the impact?
- Automated calculation and reporting of incentive compensation.
- Advanced workflows for structured MBO processes.
- Dashboards delivering transparency and visibility for reps.
- Aligned incentive plans with strategic organizational goals.
6. What measurable results did Panasonic realize?
- Ability to pay incentive compensation accurately, on time, every time.
- Reduced manual work and error risk.
- Transparency via dashboards and reporting.
- Better control over plan changes with workflow-driven processes.
- Faster delivery—project completed on a compressed timeline.
7. Why Canidium?
Since 2008, Canidium has specialized in SAP SuccessFactors Incentive Management and SPM solutions. Their experience ensured Panasonic achieved success quickly, with an implementation that was scalable, reliable, and tailored to evolving needs.
