As a leading construction supply distributor, White Cap manages approximately 4.5 million products and supports a sales force of 1,400 commission payees. Modernizing pricing and incentive compensation at this scale required more than a simple system upgrade — it demanded a complete performance overhaul.
For years, White Cap’s pricing engine struggled under the weight of massive data volumes. Pricing calculations took anywhere from 8 to 24 hours to complete, making dynamic pricing impossible. At the same time, the organization was attempting to implement Pricefx and SAP Commissions in parallel, while also introducing Alteryx into the ecosystem.
The challenge wasn’t just technical. Data was spread across multiple systems, including Oracle EBS. Legacy pricing logic lived inside complex Excel comparisons. And the client entered the engagement with deep skepticism toward external partners, replacing underperforming resources immediately.
The situation required both technical precision and trust-building.
That’s when Canidium stepped in.
Initially engaged to stabilize pricing and commission operations, the team quickly identified that the core issue wasn’t just tooling — it was architecture. Two years’ worth of stacked, unstructured code had created a fragile environment that simply could not scale.
To resolve this, the team executed a compressed three-week refactoring effort, rebuilding major components of the pricing engine to process 4.5 million products efficiently. For commissions, they validated sales data down to the invoice line level against legacy Oracle reporting and OBIEE outputs, proving full transactional accuracy.
Rather than relying on manual troubleshooting, the team developed scripted data diagnostics to isolate incompatibilities line-by-line, accelerating cleanup and creating long-term stability. Through intensive “marathon” working sessions, they collaborated side-by-side with the client to rebuild both system performance and confidence.
The results were transformational. Pricing calculation time dropped from as much as 24 hours to approximately 1.5 hours — a 90% performance improvement — enabling daily pricing runs at full scale. Data integrations stabilized, and the relationship evolved from skepticism to trusted partnership.
By restructuring core architecture, validating data integrity, and restoring performance, White Cap transformed its pricing and commission systems into a scalable engine capable of supporting continued growth.