In today’s fast-paced business environment, the performance of Configure, Price, Quote (CPQ) systems isn’t just about convenience—it’s about competitiveness. Slow CPQ processes drain efficiency, frustrate sales teams, and can directly impact customer satisfaction and deal velocity.
One global client faced exactly this challenge. Their CPQ system was plagued by sluggish performance: adding a single product to a quote took nearly 50 seconds, and editing products or selecting attributes was equally painful. These delays didn’t just waste time—they slowed down sales cycles and eroded user confidence.
50 seconds to add a product, 15 seconds to edit, 2 seconds for every attribute change—inefficiencies that killed productivity.
The mandate was clear: streamline performance, eliminate bottlenecks, and ensure sales teams could deliver quotes at speed without sacrificing accuracy.
That’s when the client turned to Canidium. Our consultants dug deep into the CPQ developer console, uncovering hidden inefficiencies—from unnecessary event triggers to redundant calculations and excessive quote saves. Each issue was systematically addressed, optimized, or eliminated.
The transformation was remarkable. Adding a product dropped from 50 seconds to under 10 seconds—an 80% improvement. Editing time was cut in half, and attribute selection became so fast the delay was imperceptible.
“What once frustrated reps became seamless. With faster CPQ, teams could send out twice as many quotes as before.”
The result wasn’t just speed—it was a CPQ system rebuilt for scalability, sustainability, and future growth.