In the fast-paced world of technology manufacturing, system stability and data integrity are non-negotiable. For Crestron, a global leader with 5,000+ employees and $2B in revenue, broken integrations between SAP ECC and SAP Commissions had created serious operational risks. Compensation processes were unstable, documentation was lacking, and trust in systems integrators had eroded.
$5,000+ employees and $2B in revenue—with broken data feeds disrupting SAP Commissions and payroll stability.
Leadership’s mandate was clear: restore stability, repair critical integrations, and rebuild confidence in their compensation systems. The stakes were high—errors or delays in commissions for a workforce of thousands could erode trust, create compliance risks, and slow growth.
That’s when Crestron turned to Canidium. The partnership was built on transparency, proactive communication, and long-term system health. Canidium’s team quickly repaired the broken data feed between SAP ECC and SAP Commissions, restoring stability and functionality. Beyond the fix, they introduced a structured health check, comprehensive documentation, and ongoing managed services to prevent future disruptions.
“Canidium didn’t just fix the problem—they gave us confidence in our systems again.”
The impact was immediate. Compensation processes stabilized, integration issues were addressed, and Crestron gained a trusted partner who could ensure long-term sustainability. Transparency and regular reporting helped rebuild trust in the SI relationship, while proactive guidance positioned Crestron for future growth.
By the end of the transition, Crestron had turned a critical systems failure into a foundation for stability. What was once an ongoing disruption became a transparent, documented, and scalable system—empowering their teams and restoring confidence in the numbers.
In a market where downtime and instability are costly, Crestron’s story shows how Canidium delivers not just solutions, but partnerships that last.